Customer reviews of Assured Cars Supermarket Ltd (Birmingham)
At Assured Cars Supermarket Ltd (Birmingham) we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Assured Cars Supermarket Ltd (Birmingham)
Based on 59 customer reviews
By MISSDEMIT G on 03 April 2018 | Verified purchase
Sale staff was very helpful. They answered our questions properly. I recommend this place.
By Robert P on 11 July 2019 | Purchase not verified
I had a very good experience with them , I've send messages after their closing time and get answers even after 22:00 . Arranged for a part exchange with my car and I would say I am happy to be their customer
very good service
By Donna G on 10 February 2019 | Purchase not verified
trained crew and good service i can recommend to others also
avoid at all costs!!!
By Karen M on 01 February 2019 | Purchase not verified
Terrible customer service and a car that is not for for purpose, spent ££££ at my garage after the car broke down after 4 days of owning it in 4 months the car has been at the garage to be repaired 3 times and have been told there is an underlying engine fault. ACS staff ignore all emails and phonecalls, so I'm left with a useless car. If I could give a zero star rating i would!
will buy a car from them agin
By adam F on 23 January 2019 | Purchase not verified
Excellent customer service from all the staff, in particular the car sales person who was non-pushy, knowledgeable and had a good friendly manner without being too personal.
Disappointed to say the least.
By Christine A on 18 January 2019 | Purchase not verified
Bought a Renault MPV from here on 8th January. It had a few small issues that we noticed when I bought it that were fixed. Then I took it to my garage for them to change the cambelt as there were no bills or information that it had been done.They found there was no locking wheel nut remover. I phoned ACS who said it should be there. Phoned again this morning and got cut off.There are two front tyres that look as if they need replacing as well.So I will have to pay to have the wheels removed by the looks of it.The car is supposed to be still under some sort of warranty.
Satisfied customer, suggestion for you too
By Miss S on 14 January 2019 | Purchase not verified
Wanted a car and don't know where to go and buy a good one then saw these guys on auto trader and visited their company, satisfied to deal with them.
By Mr S on 13 January 2019 | Purchase not verified
Had a great time with company and staff Dealing and manner was good Happy customer.
excellent service and good staff
By john S on 12 January 2019 | Purchase not verified
visited few days back and had a good experience with staff and bought a nice car in good price.
Very Poor Quality... Do not recommend
By Cody C on 27 November 2018 | Purchase not verified
I felt a bit pressured on the day when I purchased a car, because I didn't get a proper chance to examine the vehicle (as it was closely between two cars), and because the test drive was for a maximum of 5 minutes, with the seller on the phone then too. When waiting for the car, I was then told of an issue with the central locking, which would mean they would be delayed (which I was not told about when I purchased the car, and was still charged the full price). However, I couldn't exactly refuse to purchase at this point and felt pressured to continue with the purchase. I hadn't even drove it for 25 miles without the service symbol coming up on the dashboard, and whenever I start it to see if any lights go off, the battery light remains on.The seller started the car when I test drove it, not me. However, because it arrived after dark, I insured it straight away and discovered these issues the following day, meaning if I want to return it I'm over £250 out of pocket.
Assured Cars Supermarket Ltd (Birmingham)
- 0121 3894457 07483 315881
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|Monday||09:15 - 19:00|
|Tuesday||09:15 - 19:00|
|Wednesday||09:15 - 19:00|
|Thursday||09:15 - 19:00|
|Friday||09:15 - 19:00|
|Saturday||09:15 - 19:00|
|Sunday||09:30 - 19:00|
Out of Hours Viewings can be arranged, Call now for more Info 0121 389 4457